Privacy Policy

Who we are

IELTS Topics Master is operated by Christopher Keyes as a sole trader. I am the data controller for any personal information collected through this app.

For data questions, email: support@ieltstopicsmaster.com.

What data we collect

• Name and email address when you create an account.
• Login credentials and authentication data.
• Your writing and speaking submissions, prompts, and any uploaded images or audio.
• Support messages and feedback you send us.
• Usage data such as feature interactions and progress tracking.
• Device and connection information, including IP address and browser type.

How we use your data

• To create and manage your account.
• To provide writing and speaking feedback, model answers, vocabulary tools, and progress tracking.
• To keep the service secure and prevent fraud or abuse.
• To respond to support requests and improve the app.
• To send service updates or marketing emails where you have consented.

Legal basis

We process data on the basis of contract performance (to deliver the service), legitimate interests (security and improvement), consent (marketing), and legal obligation where required.

Who we share data with

• Service providers who host the app, run analytics, and handle support tooling.
• Paddle.com, our Merchant of Record, for payment processing, subscription management, tax compliance, and invoicing.
• Professional advisers such as legal or accounting providers when necessary.
• Authorities when required by law.

Data retention

We keep your data only as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, data is deleted or anonymised.

Security

We use appropriate technical and organisational measures, including encryption and access controls, to protect your data. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Cookies

We use essential cookies to keep you signed in and maintain your session. Analytics or marketing cookies are only used where you have consented. You can manage cookie preferences through your browser settings.

Your rights

Depending on your location, you may have the right to access, correct, delete, restrict, or port your data, and to object to or withdraw consent for certain processing. To exercise these rights, contact us at the email above.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.